Frequently Asked Questions
ORDER PLACEMENT AND STATUS
HOA APPROVAL AND PERMITTING
ENGINEERING AND STRUCTURAL SPECS
SITE PREPARATION
DELIVERY AND INSTALLATION
Order Placement and Status
How do I place an order?
Browse from our Quick Ship Inventory or Design Your Own from our diverse collection to find the one that is perfect for you.
- If you would like to design your own shed, please start by selecting your Architectural Style (Classic, Craftsman or Modern). You're sure to find one that fits your space, needs and budget.
- Personalize your size, number of doors, material selections and colors.
- Live pricing provides for transparent, real-time pricing so you can make an informed decision without waiting.
- Order Online or In Person: Complete your purchase through our hassle-free online ordering experience or visit one of our current locations
How do I know my delivery status?
Our Logistics Team will contact you within 3 business days of your order to schedule delivery. A 4-hour delivery window is confirmed the day prior.
How do I cancel an order?
To initiate a cancellation, please send an email to Info@SynergyStructures.com with the subject line "Cancellation Request." In response, you will receive a Cancellation Form to complete and return. If your cancellation request complies with this policy and is submitted within 24 hours of placing the order, you will receive a full refund minus a 10% administrative fee. Orders canceled after 24 hours are not eligible for a refund.
Portable Storage Containers
What are portable storage containers?
Portable storage containers are secure, weather-resistant units designed for both short-term and long-term storage. These versatile containers can be used for residential, commercial, or industrial purposes, and are easy to set up and use.
How does the foldable design work?
Our portable storage containers feature an innovative foldable design that allows for quick setup. This user-friendly feature enables simple assembly and disassembly with no specialized tools or labor required—just unfold the container, secure the bolts, and it’s ready to go.
What materials are the containers made of?
Our containers are crafted from high-quality, corrosion-resistant steel to ensure strength and longevity.
Are the containers secure?
Yes, each container comes equipped with secure, lockable doors, and additional locking mechanisms can be added for enhanced security.
Can the containers withstand extreme weather conditions?
Absolutely. Our containers are built to endure heavy rain, snow, wind, and extreme temperatures, ensuring your items stay safe year-round.
Are the containers weatherproof?
Yes, they are designed to resist harsh weather conditions, keeping your belongings safe from the elements.
Are the containers ventilated?
Yes, they are equipped with vents to help reduce moisture buildup and prevent condensation.
How much weight can a container hold?
Our containers are engineered to support up to 10,000 pounds of evenly distributed weight, ensuring reliable storage capacity for various needs.
Can the containers be stacked?
Yes, our containers are stackable, making them a great space-saving solution for businesses or job sites.
What sizes of containers are available?
We offer a range of sizes—please refer to our product models for details. Custom sizes may also be available upon request.
What can I store in a portable storage container?
You can store furniture, equipment, inventory, construction materials, seasonal items, and more. However, hazardous materials and perishables are prohibited.
Do I need a permit to place a container on my property?
Permit requirements vary by location. We recommend checking with your local municipality to see if a permit is necessary.
Do you offer climate-controlled containers?
Our containers are not climate-controlled, but Synergy Structures provides a range of finished structures that may better suit your needs.
Is insurance provided for stored items?
We do not offer insurance, but we encourage you to check with your insurance provider to see if your policy covers items stored in our containers.
Can I customize my container?
Yes, we can personalize the exterior with your company logo, branding, or a custom paint color. Please reach out to our customer service team for more details.
Can I add windows and doors to my container?
Currently, we do not offer structural changes to the containers. However, Synergy Structures offers a range of other structures that may better fit your needs.
Do you collaborate with construction companies for job site storage?
Absolutely! Our containers are perfect for securing tools, equipment, and materials at job sites.
Can I rent a container instead of purchasing one?
At this time, we only offer containers for purchase.
How is delivery handled?
We coordinate secure and timely delivery to your chosen location. Our team will work with you to schedule the delivery date and time. We offer curbside delivery and placement services, provided there is sufficient space for safe delivery.
How much space is required for delivery?
A clear, level area at least twice the length of the container is recommended for safe delivery.
Can I move the container after it’s delivered?
While portable, our containers require special equipment for relocation, such as a forklift or mule machinery. Please contact customer service for assistance.
How long does delivery take?
Delivery times vary based on location and availability. Typically, containers can be delivered within a few business days. For specific timelines, please contact customer service.
Can containers be placed on uneven ground?
We recommend placing containers on a level surface, but minor adjustments can be made for uneven terrain. We can provide guidance on the best placement.
Do you offer nationwide delivery?
Yes, we can deliver containers nationwide. Delivery costs depend on distance, location, and the volume of the purchase.
Are there hidden fees?
No, we offer transparent pricing with no hidden fees. All delivery and additional service charges will be discussed upfront.
Do you offer bulk discounts for businesses?
Yes, we provide discounts for bulk purchases. Please contact our customer service team for further details.
Are there flexible payment options?
Yes, we offer a variety of payment methods including credit cards, online payment gateways, bank transfers, and installment plans for larger purchases. We aim to make the payment process as convenient and flexible as possible.
HOA Approval and Permitting
Do I need a permit for my shed, garage or storage building?
The answer depends on your location and the specifics of your project. Every jurisdiction has its own set of rules and regulations when it comes to adding an accessory structure to your property. To ensure your shed, garage, or storage building meets all legal requirements, it's important to contact your local building authority or zoning office for information on permits and regulations specific to your area.
In the event that I discover that we need a permit, can Synergy Structures handle my permit for me?
Permit requirements can vary greatly depending on your location and the specific scope of the project. For this reason, we kindly ask that clients take responsibility for securing any required permits and covering any associated fees. We're happy to provide supporting documentation or general guidance if needed for a modest fee.
Do you offer HOA plan sets?
Yes, we offer architectural plan sets that include front, side, and rear elevations, along with dimensions and material specifications, for a fee of $150. If your HOA or local regulations require engineered plan sets, standard sets are available for an additional $575. Please note that additional fees may apply depending on your specific location and project requirements.
Portable Storage Containers
What are portable storage containers?
Portable storage containers are secure, weather-resistant units designed for both short-term and long-term storage. These versatile containers can be used for residential, commercial, or industrial purposes, and are easy to set up and use.
How does the foldable design work?
Our portable storage containers feature an innovative foldable design that allows for quick setup. This user-friendly feature enables simple assembly and disassembly with no specialized tools or labor required—just unfold the container, secure the bolts, and it’s ready to go.
What materials are the containers made of?
Our containers are crafted from high-quality, corrosion-resistant steel to ensure strength and longevity.
Are the containers secure?
Yes, each container comes equipped with secure, lockable doors, and additional locking mechanisms can be added for enhanced security.
Can the containers withstand extreme weather conditions?
Absolutely. Our containers are built to endure heavy rain, snow, wind, and extreme temperatures, ensuring your items stay safe year-round.
Are the containers weatherproof?
Yes, they are designed to resist harsh weather conditions, keeping your belongings safe from the elements.
Are the containers ventilated?
Yes, they are equipped with vents to help reduce moisture buildup and prevent condensation.
How much weight can a container hold?
Our containers are engineered to support up to 10,000 pounds of evenly distributed weight, ensuring reliable storage capacity for various needs.
Can the containers be stacked?
Yes, our containers are stackable, making them a great space-saving solution for businesses or job sites.
What sizes of containers are available?
We offer a range of sizes—please refer to our product models for details. Custom sizes may also be available upon request.
What can I store in a portable storage container?
You can store furniture, equipment, inventory, construction materials, seasonal items, and more. However, hazardous materials and perishables are prohibited.
Do I need a permit to place a container on my property?
Permit requirements vary by location. We recommend checking with your local municipality to see if a permit is necessary.
Do you offer climate-controlled containers?
Our containers are not climate-controlled, but Synergy Structures provides a range of finished structures that may better suit your needs.
Is insurance provided for stored items?
We do not offer insurance, but we encourage you to check with your insurance provider to see if your policy covers items stored in our containers.
Can I customize my container?
Yes, we can personalize the exterior with your company logo, branding, or a custom paint color. Please reach out to our customer service team for more details.
Can I add windows and doors to my container?
Currently, we do not offer structural changes to the containers. However, Synergy Structures offers a range of other structures that may better fit your needs.
Do you collaborate with construction companies for job site storage?
Absolutely! Our containers are perfect for securing tools, equipment, and materials at job sites.
Can I rent a container instead of purchasing one?
At this time, we only offer containers for purchase.
How is delivery handled?
We coordinate secure and timely delivery to your chosen location. Our team will work with you to schedule the delivery date and time. We offer curbside delivery and placement services, provided there is sufficient space for safe delivery.
How much space is required for delivery?
A clear, level area at least twice the length of the container is recommended for safe delivery.
Can I move the container after it’s delivered?
While portable, our containers require special equipment for relocation, such as a forklift or mule machinery. Please contact customer service for assistance.
How long does delivery take?
Delivery times vary based on location and availability. Typically, containers can be delivered within a few business days. For specific timelines, please contact customer service.
Can containers be placed on uneven ground?
We recommend placing containers on a level surface, but minor adjustments can be made for uneven terrain. We can provide guidance on the best placement.
Do you offer nationwide delivery?
Yes, we can deliver containers nationwide. Delivery costs depend on distance, location, and the volume of the purchase.
Are there hidden fees?
No, we offer transparent pricing with no hidden fees. All delivery and additional service charges will be discussed upfront.
Do you offer bulk discounts for businesses?
Yes, we provide discounts for bulk purchases. Please contact our customer service team for further details.
Are there flexible payment options?
Yes, we offer a variety of payment methods including credit cards, online payment gateways, bank transfers, and installment plans for larger purchases. We aim to make the payment process as convenient and flexible as possible.
Engineering and Structural Specifications
At Synergy Structures, we take pride in delivering durable, high-quality structures tailored to meet the unique needs of our customers. Whether you're looking for a simple storage structure or a custom-designed structure with advanced engineering requirements, we're here to provide the right solution for you.
Are engineered drawings available?
Yes. Standard engineered plan sets are available for $575. Please note that additional fees may apply depending on your specific location and project requirements.
Standard Structural Performance Ratings:
Wind Load: Synergy’s sheds, garages and storage buildings are engineered to withstand wind speeds of up to 120 MPH. If you're located in an area that requires higher wind resistance, such as hurricane-prone regions, we can provide engineered plans designed for increased wind loads. Pricing for enhanced wind load capacity varies based on your location and the specific engineering requirements. Please contact us directly for more details and customization options.
Roof Snow Load: Our standard roof snow load is 30 pounds per square foot, which is sufficient for most regions. If you’re located in a heavy snow zone, we can customize the design to meet higher snow load requirements. There will be a modest additional cost for these upgrades. Pricing may vary depending on your location and specific engineering needs. Please contact us directly for more information and customization options.
Floor Load Capacity: Our floor systems are robust, engineered to support 50 pounds per square foot. Our steel joists provide exceptional strength and durability for everyday use.
For more information or to discuss your specific needs, don’t hesitate to reach out as we’re always happy to help!
Portable Storage Containers
What are portable storage containers?
Portable storage containers are secure, weather-resistant units designed for both short-term and long-term storage. These versatile containers can be used for residential, commercial, or industrial purposes, and are easy to set up and use.
How does the foldable design work?
Our portable storage containers feature an innovative foldable design that allows for quick setup. This user-friendly feature enables simple assembly and disassembly with no specialized tools or labor required—just unfold the container, secure the bolts, and it’s ready to go.
What materials are the containers made of?
Our containers are crafted from high-quality, corrosion-resistant steel to ensure strength and longevity.
Are the containers secure?
Yes, each container comes equipped with secure, lockable doors, and additional locking mechanisms can be added for enhanced security.
Can the containers withstand extreme weather conditions?
Absolutely. Our containers are built to endure heavy rain, snow, wind, and extreme temperatures, ensuring your items stay safe year-round.
Are the containers weatherproof?
Yes, they are designed to resist harsh weather conditions, keeping your belongings safe from the elements.
Are the containers ventilated?
Yes, they are equipped with vents to help reduce moisture buildup and prevent condensation.
How much weight can a container hold?
Our containers are engineered to support up to 10,000 pounds of evenly distributed weight, ensuring reliable storage capacity for various needs.
Can the containers be stacked?
Yes, our containers are stackable, making them a great space-saving solution for businesses or job sites.
What sizes of containers are available?
We offer a range of sizes—please refer to our product models for details. Custom sizes may also be available upon request.
What can I store in a portable storage container?
You can store furniture, equipment, inventory, construction materials, seasonal items, and more. However, hazardous materials and perishables are prohibited.
Do I need a permit to place a container on my property?
Permit requirements vary by location. We recommend checking with your local municipality to see if a permit is necessary.
Do you offer climate-controlled containers?
Our containers are not climate-controlled, but Synergy Structures provides a range of finished structures that may better suit your needs.
Is insurance provided for stored items?
We do not offer insurance, but we encourage you to check with your insurance provider to see if your policy covers items stored in our containers.
Can I customize my container?
Yes, we can personalize the exterior with your company logo, branding, or a custom paint color. Please reach out to our customer service team for more details.
Can I add windows and doors to my container?
Currently, we do not offer structural changes to the containers. However, Synergy Structures offers a range of other structures that may better fit your needs.
Do you collaborate with construction companies for job site storage?
Absolutely! Our containers are perfect for securing tools, equipment, and materials at job sites.
Can I rent a container instead of purchasing one?
At this time, we only offer containers for purchase.
How is delivery handled?
We coordinate secure and timely delivery to your chosen location. Our team will work with you to schedule the delivery date and time. We offer curbside delivery and placement services, provided there is sufficient space for safe delivery.
How much space is required for delivery?
A clear, level area at least twice the length of the container is recommended for safe delivery.
Can I move the container after it’s delivered?
While portable, our containers require special equipment for relocation, such as a forklift or mule machinery. Please contact customer service for assistance.
How long does delivery take?
Delivery times vary based on location and availability. Typically, containers can be delivered within a few business days. For specific timelines, please contact customer service.
Can containers be placed on uneven ground?
We recommend placing containers on a level surface, but minor adjustments can be made for uneven terrain. We can provide guidance on the best placement.
Do you offer nationwide delivery?
Yes, we can deliver containers nationwide. Delivery costs depend on distance, location, and the volume of the purchase.
Are there hidden fees?
No, we offer transparent pricing with no hidden fees. All delivery and additional service charges will be discussed upfront.
Do you offer bulk discounts for businesses?
Yes, we provide discounts for bulk purchases. Please contact our customer service team for further details.
Are there flexible payment options?
Yes, we offer a variety of payment methods including credit cards, online payment gateways, bank transfers, and installment plans for larger purchases. We aim to make the payment process as convenient and flexible as possible.
Site Preparation
To ensure a smooth and efficient installation process, please complete the following site preparation steps prior to Synergy Structures’ arrival:
Ensure Clear Access – Delivery Access and Fencing
To ensure smooth delivery and installation, please provide unobstructed access from the road to the installation area, free of any fences, trees, structures, or other barriers.
- A minimum clearance of 3 feet is required around the entire structure as well as above the highest point of the roof.
- If your fence or gate is too narrow to accommodate delivery, you may need to temporarily remove a section to allow the structure to pass through.
- Be sure there is enough space to maneuver around corners and to pass under any overhead obstacles such as wires, tree branches, or low-hanging structures.
Not sure if your site is accessible? We recommend scheduling a free virtual consultation with one of our professionals to assess your space and help avoid any delivery.
Clear and Level The Pad Area
- Remove all obstacles: Please clear the installation area of any debris, rocks, vegetation, or other obstructions.
- Level the ground: The site should be within 6 inches of level from front to back or left to right. A slight slope is acceptable, but a level site is ideal for optimal installation. If your site has a significant slope, additional grading may be necessary, which can increase the overall project cost. We recommend reaching out to local contractors experienced in site preparation to obtain accurate quotes based on your specific location and conditions.
Mark The Placement
Ideally, please place four stakes in the ground to mark the corners of the structure and a fifth stake to indicate the center point of the door opening. If you unable to do so, not a problem. Simply, just direct the installation team upon arrival of the location where you would like your structure placed.
Site Preparation For Foundations
Proper site preparation is essential to ensure the longevity and structural integrity of your shed. A well-prepared foundation not only provides a level surface for installation but also aids in moisture control and prevents shifting or settling over time.
Gravel Pad
We recommend preparing a gravel pad for most shed installations. Gravel offers a durable and cost-effective solution that supports proper water drainage and minimizes ground moisture, which helps to protect the base of your shed from rot, mold, and structural damage.
Key Benefits of a Gravel Pad:
- Drainage: Crushed stone or gravel naturally allows water to drain away from the shed, reducing the risk of water pooling beneath the structure.
- Level Surface: A properly installed gravel pad ensures a stable and level base for your shed, preventing uneven settling or structural stress.
- Cost-Effective: Generally more affordable and quicker to install than a concrete foundation.
- Easy Maintenance: Gravel pads can be refreshed or re-leveled as needed over time.
Installation Guidelines:
- The pad should extend at least 12" beyond the shed perimeter on all sides.
- Use 3/4" crushed stone or gravel, compacted in layers for maximum stability.
- A pressure-treated wood or concrete border is recommended to keep the gravel contained.
- Ensure the pad is leveled and compacted to avoid future shifting.
Concrete Foundation
A concrete foundation may be required or preferred for specific shed types, especially larger or heavier structures, or in areas with poor soil conditions. While more permanent and durable than gravel, a concrete pad requires more planning and a higher upfront investment.
Key Benefits of a Concrete Pad:
- High Durability: Ideal for large, heavy structures or those that will house machinery, vehicles, or heavy equipment.
- Permanence: Offers a long-lasting and extremely stable base that won’t shift over time.
- Pest and Moisture Barrier: When properly sealed, concrete can act as a barrier against pests and ground moisture.
Considerations:
- Requires professional installation and may need permits or inspections depending on local building codes.
- Must be poured to the correct thickness (typically 4"–6") and reinforced if necessary.
- Additional features such as anchor bolts or embedded tie-downs may be required.
Site Visits and Consultations
Need assistance with your site prep? We’re here to help. A free virtual consultation is available with one of our professionals to review your site and answer any questions before delivery. You can also reach us by phone, email, or by sending photos of your installation area.
Can Synergy Structures Prepare The Pad?
While we specialize in designing and delivering high-quality structures and structures, Synergy Structures does not currently offer site or pad preparation services. We understand how important a properly prepared foundation is for a successful installation. For this reason, we’re happy to provide general guidance on gravel or concrete pad requirements and can even offer a free [virtual consultation] to help you plan and communicate effectively with your contractor. If you need assistance finding a qualified local professional, we may also be able to point you in the right direction.
Portable Storage Containers
What are portable storage containers?
Portable storage containers are secure, weather-resistant units designed for both short-term and long-term storage. These versatile containers can be used for residential, commercial, or industrial purposes, and are easy to set up and use.
How does the foldable design work?
Our portable storage containers feature an innovative foldable design that allows for quick setup. This user-friendly feature enables simple assembly and disassembly with no specialized tools or labor required—just unfold the container, secure the bolts, and it’s ready to go.
What materials are the containers made of?
Our containers are crafted from high-quality, corrosion-resistant steel to ensure strength and longevity.
Are the containers secure?
Yes, each container comes equipped with secure, lockable doors, and additional locking mechanisms can be added for enhanced security.
Can the containers withstand extreme weather conditions?
Absolutely. Our containers are built to endure heavy rain, snow, wind, and extreme temperatures, ensuring your items stay safe year-round.
Are the containers weatherproof?
Yes, they are designed to resist harsh weather conditions, keeping your belongings safe from the elements.
Are the containers ventilated?
Yes, they are equipped with vents to help reduce moisture buildup and prevent condensation.
How much weight can a container hold?
Our containers are engineered to support up to 10,000 pounds of evenly distributed weight, ensuring reliable storage capacity for various needs.
Can the containers be stacked?
Yes, our containers are stackable, making them a great space-saving solution for businesses or job sites.
What sizes of containers are available?
We offer a range of sizes—please refer to our product models for details. Custom sizes may also be available upon request.
What can I store in a portable storage container?
You can store furniture, equipment, inventory, construction materials, seasonal items, and more. However, hazardous materials and perishables are prohibited.
Do I need a permit to place a container on my property?
Permit requirements vary by location. We recommend checking with your local municipality to see if a permit is necessary.
Do you offer climate-controlled containers?
Our containers are not climate-controlled, but Synergy Structures provides a range of finished structures that may better suit your needs.
Is insurance provided for stored items?
We do not offer insurance, but we encourage you to check with your insurance provider to see if your policy covers items stored in our containers.
Can I customize my container?
Yes, we can personalize the exterior with your company logo, branding, or a custom paint color. Please reach out to our customer service team for more details.
Can I add windows and doors to my container?
Currently, we do not offer structural changes to the containers. However, Synergy Structures offers a range of other structures that may better fit your needs.
Do you collaborate with construction companies for job site storage?
Absolutely! Our containers are perfect for securing tools, equipment, and materials at job sites.
Can I rent a container instead of purchasing one?
At this time, we only offer containers for purchase.
How is delivery handled?
We coordinate secure and timely delivery to your chosen location. Our team will work with you to schedule the delivery date and time. We offer curbside delivery and placement services, provided there is sufficient space for safe delivery.
How much space is required for delivery?
A clear, level area at least twice the length of the container is recommended for safe delivery.
Can I move the container after it’s delivered?
While portable, our containers require special equipment for relocation, such as a forklift or mule machinery. Please contact customer service for assistance.
How long does delivery take?
Delivery times vary based on location and availability. Typically, containers can be delivered within a few business days. For specific timelines, please contact customer service.
Can containers be placed on uneven ground?
We recommend placing containers on a level surface, but minor adjustments can be made for uneven terrain. We can provide guidance on the best placement.
Do you offer nationwide delivery?
Yes, we can deliver containers nationwide. Delivery costs depend on distance, location, and the volume of the purchase.
Are there hidden fees?
No, we offer transparent pricing with no hidden fees. All delivery and additional service charges will be discussed upfront.
Do you offer bulk discounts for businesses?
Yes, we provide discounts for bulk purchases. Please contact our customer service team for further details.
Are there flexible payment options?
Yes, we offer a variety of payment methods including credit cards, online payment gateways, bank transfers, and installment plans for larger purchases. We aim to make the payment process as convenient and flexible as possible.
Delivery and Installation
At Synergy Structures, we’re committed to providing a smooth, stress-free experience from the moment you place your order to the final walkthrough. Our experienced team handles everything—transport, placement, anchoring, and inspection—ensuring your structure is installed with precision and care. We proudly back our work with a 100% satisfaction guarantee.
Pre-Delivery Preparation
Scheduling
Our Logistics Team will contact you within 3 business days of your order to coordinate delivery. A 4-hour delivery window will be confirmed the day before your scheduled date.
Site Readiness
To ensure a successful installation, please review and follow our Site Preparation Guidelines and Checklist. If you’re unsure about your site’s readiness, we offer a free virtual consultation to help you prepare.
Delivery Day
Arrival and Site Check
Upon arrival, our team will perform a brief site inspection to confirm the following:
- Accessibility – Clear, unobstructed path to the installation area.
- Space Requirements – Minimum 3 feet of clearance around and above the structure.
- Level Ground – Site must be within 6 inches of level; we provide complimentary leveling blocks if needed.
Unloading & Positioning
- Unloading – We use equipment suited to your structure and site (e.g., mule, lull, forklift, crane, or dolly) to unload with care.
- Placement – Guided by your marked stakes or on-site instructions, we’ll position your structure precisely, making minor adjustments to ensure it is centered, aligned, and placed to your satisfaction.
Installation and Anchoring
Securing the Structure
Your shed will be anchored securely to your prepared foundation (gravel, concrete, or concrete blocks) to ensure lasting stability.
Leveling Support
We offer free block leveling up to 24 inches. For structures requiring more height, additional charges may apply and a permanent foundation may be recommended.
⚠️ Important: Our guidelines do not override local building codes. It is the client’s responsibility to ensure compliance with all zoning and permitting requirements.
Final Walkthrough and Quality Inspection
Team Inspection
Our crew will inspect the structure for stability, test all doors and windows, and ensure the build meets Synergy’s strict quality standards.
Your Approval
You’ll be invited to inspect the structure with our team, ask questions, and request any final adjustments. Upon your approval, we’ll issue a Certificate of Completion.
Clean Up and Customer Orientation
Tidy Finish
We leave your site clean and organized, removing all packaging and debris.
Final Walkthrough and Quality Inspection
At Synergy Structures, we believe your installation experience should end with complete confidence in your new structure. That’s why we conduct a thorough final walkthrough and provide all the resources you need for long-term satisfaction.
Team Inspection
Before we hand over your structure, our installation crew will perform a detailed quality inspection to ensure:
- Structural stability
- Proper alignment and leveling
- Smooth operation of all doors, windows, and hardware
- Full compliance with Synergy’s high construction standards
Your Approval
You’ll be invited to walk through the structure with our team, ask any questions, and request minor adjustments if needed. Once you're fully satisfied, we’ll issue your official Certificate of Completion.
Care Guidance & Warranty Review
To help you maintain your investment, we’ll walk you through:
- Essential care and maintenance practices.
- What’s covered under your warranty and how to submit a claim, if necessary.
- Steps to ensure your warranty remains valid through proper upkeep.
You’ll receive both a printed and digital copy of your warranty documentation for easy access.
Final Documentation
As part of the final orientation process, you’ll receive a full post-installation package, including:
- Your Certificate of Completion
- A Comprehensive Warranty Package detailing your coverage, maintenance responsibilities, and support resources.
Customer Satisfaction Survey
Your feedback is incredibly important to us. Shortly after your installation, you’ll receive a brief customer satisfaction survey. It’s a quick way to share your thoughts and help us continue improving our services. Our goal is not just to meet expectations, but to exceed them!
Customer Care and Ongoing Support
At Synergy Structures, our commitment to your satisfaction extends well beyond installation. We’re here to ensure your structure continues to perform at its best—and that you get the most from your investment for years to come.
Ongoing Support
Our friendly and knowledgeable Customer Support Team is always available at 1-888-274-9004 to assist with:
- Maintenance and care guidance
- Troubleshooting or post-installation concerns
- General questions about your structure or service
If you ever need assistance, don’t hesitate to reach out—we’re always here to help!
Do I Need to Be Present During Delivery and Installation?
Yes, we ask that you or someone you designate be present on the day of delivery and installation. Your presence ensures that:
- Structure Placement is confirmed and aligned exactly where you want it on your property.
- Our team can make on-the-spot adjustments based on your preferences.
- You can participate in the final walkthrough, during which we’ll inspect the structure together, demonstrate functionality (such as doors and windows), and answer any questions you may have.
- You can sign off on the project and receive your Certificate of Completion.
If you’re unable to be there personally, please appoint a trusted representative (18 or older) who can make decisions on your behalf and sign off on the installation. Being present ensures everything meets your expectations the first time, saving time, cost, and hassle down the line.
Portable Storage Containers
What are portable storage containers?
Portable storage containers are secure, weather-resistant units designed for both short-term and long-term storage. These versatile containers can be used for residential, commercial, or industrial purposes, and are easy to set up and use.
How does the foldable design work?
Our portable storage containers feature an innovative foldable design that allows for quick setup. This user-friendly feature enables simple assembly and disassembly with no specialized tools or labor required—just unfold the container, secure the bolts, and it’s ready to go.
What materials are the containers made of?
Our containers are crafted from high-quality, corrosion-resistant steel to ensure strength and longevity.
Are the containers secure?
Yes, each container comes equipped with secure, lockable doors, and additional locking mechanisms can be added for enhanced security.
Can the containers withstand extreme weather conditions?
Absolutely. Our containers are built to endure heavy rain, snow, wind, and extreme temperatures, ensuring your items stay safe year-round.
Are the containers weatherproof?
Yes, they are designed to resist harsh weather conditions, keeping your belongings safe from the elements.
Are the containers ventilated?
Yes, they are equipped with vents to help reduce moisture buildup and prevent condensation.
How much weight can a container hold?
Our containers are engineered to support up to 10,000 pounds of evenly distributed weight, ensuring reliable storage capacity for various needs.
Can the containers be stacked?
Yes, our containers are stackable, making them a great space-saving solution for businesses or job sites.
What sizes of containers are available?
We offer a range of sizes—please refer to our product models for details. Custom sizes may also be available upon request.
What can I store in a portable storage container?
You can store furniture, equipment, inventory, construction materials, seasonal items, and more. However, hazardous materials and perishables are prohibited.
Do I need a permit to place a container on my property?
Permit requirements vary by location. We recommend checking with your local municipality to see if a permit is necessary.
Do you offer climate-controlled containers?
Our containers are not climate-controlled, but Synergy Structures provides a range of finished structures that may better suit your needs.
Is insurance provided for stored items?
We do not offer insurance, but we encourage you to check with your insurance provider to see if your policy covers items stored in our containers.
Can I customize my container?
Yes, we can personalize the exterior with your company logo, branding, or a custom paint color. Please reach out to our customer service team for more details.
Can I add windows and doors to my container?
Currently, we do not offer structural changes to the containers. However, Synergy Structures offers a range of other structures that may better fit your needs.
Do you collaborate with construction companies for job site storage?
Absolutely! Our containers are perfect for securing tools, equipment, and materials at job sites.
Can I rent a container instead of purchasing one?
At this time, we only offer containers for purchase.
How is delivery handled?
We coordinate secure and timely delivery to your chosen location. Our team will work with you to schedule the delivery date and time. We offer curbside delivery and placement services, provided there is sufficient space for safe delivery.
How much space is required for delivery?
A clear, level area at least twice the length of the container is recommended for safe delivery.
Can I move the container after it’s delivered?
While portable, our containers require special equipment for relocation, such as a forklift or mule machinery. Please contact customer service for assistance.
How long does delivery take?
Delivery times vary based on location and availability. Typically, containers can be delivered within a few business days. For specific timelines, please contact customer service.
Can containers be placed on uneven ground?
We recommend placing containers on a level surface, but minor adjustments can be made for uneven terrain. We can provide guidance on the best placement.
Do you offer nationwide delivery?
Yes, we can deliver containers nationwide. Delivery costs depend on distance, location, and the volume of the purchase.
Are there hidden fees?
No, we offer transparent pricing with no hidden fees. All delivery and additional service charges will be discussed upfront.
Do you offer bulk discounts for businesses?
Yes, we provide discounts for bulk purchases. Please contact our customer service team for further details.
Are there flexible payment options?
Yes, we offer a variety of payment methods including credit cards, online payment gateways, bank transfers, and installment plans for larger purchases. We aim to make the payment process as convenient and flexible as possible.
How Can We Help?
If you have more questions, our customer service team is here to help. Contact us anytime as we’re happy to guide you to the best solution for your storage needs.
By addressing these frequently asked questions, we hope to provide you with all the necessary information about our storage buildings. If you have any additional questions, please feel free to contact our customer service team who are always ready to assist!